When using Magic Eden Wallet, you might occasionally encounter issues that require troubleshooting. To assist in debugging and resolving problems, you can download a Safe report directly from the app. This report provides detailed information about your wallet’s activity and can be shared with our support team for further assistance.
Step-by-step guide to downloading a Safe Report
Open the app
You will start on the Home tab within the Magic Eden wallet app.
Access account settings
Click the Account button located in the top left corner of the app.
Open advanced settings
Tap on the Settings gear icon in the top right corner. Scroll down and select the Advanced button at the bottom of the menu.
Download the Safe Report
Click on Download Safe Report to generate the report.
Share the file
Once the report is downloaded, you can easily share the file with our support team or anyone else assisting you with the issue.
Downloading a Safe report is a quick and effective way to gather important information that can help resolve any issues with your Magic Eden wallet. If you have questions or need further assistance, feel free to reach out to our support team by clicking on the chat widget.
This content is for educational purposes only and should not be considered financial advice or an inducement to buy, sell, or trade cryptoassets. UK users should be aware of their local regulations and ensure compliance with UK Financial Promotions regulations.